Frequently asked questions
Lan Vera FAQ - vermeil, shipping and sizing
Find the key answers customers look for before ordering: materials, care, shipping, returns, and how to choose the right fit.
Before your first piece
Lan Vera works in vermeil as a fine-jewelry material: 925 sterling silver, 18k gold at 5 microns, designed in Paris and crafted in Vietnam. This page brings together the essentials so you can shop with clarity.
About vermeil
Understanding the material
Vermeil has its own standards. Here is what matters before you choose your piece.
What is vermeil?
Vermeil is jewelry made from 925 sterling silver coated in 18k gold. At Lan Vera, each piece is plated to 5 microns, a premium standard well above standard gold plating. It gives you the glow of gold on a precious silver base.
Does vermeil tarnish?
Like any precious metal, vermeil can soften in shine over time if it is repeatedly exposed to water, perfume, or friction. Five-micron vermeil is more resilient than standard plating, but it still lasts best with thoughtful wear.
How do I care for my jewelry?
Remove your piece before showering, swimming, exercising, or applying perfume and creams. Wipe it gently with a soft dry cloth after wear, then store it separately in a soft pouch away from moisture.
Orders & delivery
Before dispatch
Each shipment is prepared with care so your piece arrives protected, tracked, and ready to gift.
Where do you ship?
We ship within France, across Europe, and internationally depending on the destinations available at checkout. If your country does not appear during payment, email us at hello@lanvera.fr and we will confirm the best option.
What are the delivery times?
Delivery time depends on destination and on whether the piece is ready to ship. Once your order is prepared, you will receive a confirmation email with tracking. France and Europe are usually faster than international deliveries.
Can I return my purchase?
Yes, for unworn pieces returned in their original condition. Contact us as soon as your order arrives at hello@lanvera.fr and we will confirm eligibility, the return address, and the next steps.
Products
Sizing, wear, origin
A few practical notes to help you choose the right piece and understand how it is meant to be worn.
How do I choose my ring size?
Measure the inner diameter of a ring you already wear, or measure the circumference of your finger. If you are between sizes, choose the larger one. Our rings are currently offered in EU sizes 48 to 60.
Are ear cuffs suitable without piercing?
Yes. Our ear cuffs are designed to be worn without piercing. Slide them onto the thinnest part of the ear, then move them gently into place for a secure and comfortable fit.
Where are your pieces made?
Lan Vera pieces are designed in Paris and crafted in Vietnam with artisans we work with closely. That dialogue between the two places is part of the house signature.
Care guide
Need the full care routine?
Read our dedicated guide to cleaning, storing, and protecting vermeil so your jewelry keeps its glow for years.
Lan Vera collection
Ready to choose your piece?
Explore the collection designed between Paris and Ho Chi Minh City in 925 silver and 18k gold at 5 microns.
Explore the Collection